Exchange & Return Policy

Exchange & Return Policy

At Falak, we value our customers and ensure the quality of our products. Please review our exchange and return policy below:

  • Exchanges are accepted only in case of a manufacturing defect.

  • Exchanges are not accepted if the damage is caused by improper storage or misuse after delivery.

  • Returns are not accepted.

  • Exchange requests must be submitted within 24 hours of receiving the order.

  • The product must be in its original condition, with proof of the defect provided.

Thank you for your understanding. We are always happy to serve you.

Redeem your points for rewards
have Points